The ability to bring one’s views across clearly without damaging the relationship with the other party.
Acting from opportunities in the market; acting with a customer focus and affiliating with appropriate contacts.
The ability to handle conflicting interests diplomatically and to help solve them.
The ability to work effectively with others in order to achieve a shared goal - even when the object at stake is of no direct personal interest.
The ability and willingness to find out what the customer wants and needs and to act accordingly, taking the organization’s costs and benefits into account.
The ability to provide direction and guidance to a group of people and to encourage cooperation between team members in order to attain an objective.
The ability to develop and maintain relations, alliances and coalitions within and outside the organization and to use them in order to obtain information, support and cooperation.
Showing awareness of the consequences of one’s choices, decisions and actions for parts of or the entire organization.